Customer Testimonials
I purchased a 2022 Jeep Liberty from Dewey, 11/4/26, look to be a clean vehicle for the mileage, unfortunately, the CEL light came on with warning chimes before we even got to Ankeny, the good news is the dealer is honest enough that he gave me a full refund without question, If they'd had something else in my price range on the lot , I would have tried that one.
A very quick and pleasant experience!
They were so friendly and they made buying a car so easy. The financing was easy and quick. I would definitely recommend them for a great car buying experience.
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We had a wonderful experience buying our truck at DeWay Auto Outlet.
I love the way they treat their customers, especially Carlos Reyes. He is very friendly, professional, patient, and always willing to help. Carlos is bilingual and speaks English and Spanish, which made the whole process much easier and more comfortable for us.
He went out of his way to help us and made us feel welcome and valued throughout the entire experience.
Thank you so much, Carlos, for your kindness and excellent customer service! We truly appreciate everything you did for us. I highly recommend ... Read More Google - Oct 27, 2026
My wife and I had a great experience at Dewey Auto Outlet from the very beginning. Jacob P. was very knowledgeable and listened to what I was asking for. Their selection was very nice and the process was easy. I look forward to doing business with Jacob and Dewey Auto Outlet in the future. Happy Customer 😊
I worked with Jacob at Dewey Auto Outlet and had a wonderful experience. He listened to my likes and dislikes in a vehicle to ensure I got the one I was looking for. I would recommend others here if they are in need of a new vehicle.
I purchased my first car at the Dewey Auto Outlet. I had a great experience here and would definitely devote most of that to Kelsi. She goes above and beyond to make sure you continue to have a great experience post-purchase. She’s very quick to respond and always ready to help. Highly recommend!
Our experience was great! Everyone was super friendly and helpful! We had to bring our car back and the service department along with the service manager were super awesome and fixed what needed to be done at no charge to us. Great customer service and we will recommend to anyone looking for a new ride. Thank you again The Faulkners!
I bought a 2023 Hyundai Elantra from Dewey. The salesman do not try to persuade you to buy a shitty vehicle. Everything on the lot is reasonably priced. I worked with Gavvon, Kelsi, and Jack. They provide excellent service! They also do service & maintenance on each vehicle when they get them and make sure they are reliable. I found through my car shopping experience that many other used car dealerships do not do this. I highly recommend this dealership!!
Jacob Pfiffner and Nyle Walters were great and I really appreciate you guys for helping me secure an amazing vehicle above and beyond service Thanks again!
Jack and Gavin were excellent to work with when we were shopping for a car for my daughter. They had a very quick response to my inquiry about a vehicle I saw online we were interested in. the experience while at the dealership was very pleasant, they weren't overwhelming or pushy like most used car salesman. we were able to get financing approval pretty quick, rather than waiting all day! The whole process was less than 2hours from test drive to signing papers, then driving away happy with a beautiful car. you can tell that they care about customer ... Read More Google - Oct 1, 2026
This dealership is fantastic!! In July, I started looking for a newer car. I found a 2017 Equinox I wanted. I filled out the loan paperwork online and on Friday July 24th they called me back. They ended up getting me financed on a 2019 Equinox that is from Chevrolet's Red Line series. This car is gorgeous lol. I went on July 28th to sign the papers and to test drive it and let me tell you it was LOVE at first sight and drive!! I want to thank everyone at Dewey Auto Outlet especially Brandon(the salesman) and Nile(finance) ... Read More Google - Sep 22, 2026
Can't recommend this dealer enough. Absolutely exceptional service here; I worked with Chris and Abraham. I'd never bought a car before and had no idea what I was doing. I came to Dewey Auto Outlet already extremely overwhelmed, but these guys were not only deeply knowledgeable about their vehicles and the process but also just genuinely kind, honest, and empathetic people. No pushy upselling, talked me through my options, listened to my needs and concerns, and when my stress levels reached a frankly embarrassing high, they did not take advantage of it but instead encouraged me to take ... Read More Google - Sep 3, 2026
My experience with Dewey auto outlet has been absolutely phenomenal. Todd and maintenance not only has been kind and generous, but also has helped me tremendously when I was in a tough spot having to get quite a bit of service done on my car. Not only was he kind and caring, but he also went above and beyond to make sure that my Daughter and I had a safe vehicle to travel in I will forever be grateful for the service that I have received, and the kindness that I have encountered with my interactions with this dealership. I ... Read More Facebook - Sep 2, 2026
I cannot say how amazing Todd in service is. Kind, polite, respectful and truly the best customer service I have ever experienced with getting my car fixed. My normal dealer wasn’t able to get me in for more than a week. My warranty company called Todd and he got me in within an hour. Not only was he extremely helpful but also made sure that my daughter and I had a safe car to travel with. His kindness touched my heart and I will for sure start referring all my family, friends and everyone that I know here!!
Our salesman Branden was great to work with! The whole team at dewy was great to work with. Listen to all your wants / needs and find what works for you! Highly recommend
BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!! My girl Kelsi is the absolute BOMB!! She put MY DREAM IN MY DRIVEWAY! Jack the GM is the most charming guy, love him DOWN! And Cooper in finance, my guy, you’re awesome! I appreciate you Dewey Auto! I’ll be sending everyone to ya! 🙂
Kelsi, Jack, and Chris were all transparent, honest, and beyond helpful. Not pushy sales people; genuinely good people. Appreciate doing business with you guys!
The staff at Dewey Auto outlet provided great service and made the purchase of my truck yesterday very smooth. I want to give a shout out to Kelsi R. who did a great job! thanks you guys!
Dennis , Jack, Cooper and Kelsey were phenomenal and very professional with getting me into my new car! Definitely would recommend to anyone needing a new car!
I had nothing but a really positive experience with Dewey! Brandon and Carlos were AMAZING. Right from the get go, we just clicked and got along great with them. They didn’t just try to sell and make everything about the money but they got to know us and genuinely cared about my wife and I’s life. If you need a car and want to feel cared for, DEWEY IS THE PLACE!!
From the salesman Abraham to the service department these guys were stellar people. Nothing but polite and helpful. Took care of a couple issues on vehicle that I purchased and would highly recommend.
Abraham was great to work with and very customer-focused. Good experience here at DAO!
Great people, great selection, we were blown away by the awesome service and amazing overall experience
I recommend this place to all my friends. I won't by a car anywhere else. They have amazing customer service! Also Todd the service manager is the biggest reason for this post. He has really stepped up and made things right!
Had a great experience with Dewey Auto Outlet... We officially went in not expecting anything but to look at a few specific vehicles. We currently have been looking at a few other dealerships. Shout out to Branden! He was excellent!! No pressure just let us test drive whatever we wanted. We appreciate that so much! Will definitely be back on our second vehicle. Thank you and your team!
Great customer service! The selection of vehicles is unbeatable. The financing aspect is just as stellar. Mankind thanks for helping me get the vehicle I wanted and needed!
Was looking for a solid used car. Found one online from Dewey Outlet. Stopped in and Abraham got me in for a test drive right away. Car was great so we went through with financing it right away
This place was great! Nick is person that helped me test drive and got most things set up for me so I could sign paperwork with ease. I felt bad but most appreciative! He deserves a bonus! He was great all around!
We went in kind of knowing what we wanted and they were amazing for us right in for a test drive and ended up leaving with the car. Selena was amazing she was super sweet and one of the best sales person I could have asked for they all stayed until 7 helping us take this car home. They were absolutely amazing.
Sales staff was easy to work with and not pushy at all..I needed to replace a vehicle that was near broke down.I live out of town and work in Des Moines area. They made the process quick and easy and was able to get my payments where I needed them.
Everyone was so nice at the dealership, they really have clean used cars, Serena was very kind she helped me get my first car even though I don’t have credit history
Ok, let me start by saying thr star of the dealership is drum roll Abraham Chebunett, what a salesmen he listen closely to me, he had patience, but got things rolling quickly. I was abel to locate a beautiful car on your lot that am happy to buy. The experience was like other, honesty, to the utmost. I can believe I've experienced this type of customer service, I've never seen this before. Thank you for my dream car the Infinity QX60. I vote your dealership number one.
They are very friendly and professional. No pressure at all:)
They do great at ensuring to work with you and give you an overall pleasent experience. Can’t recommend them enough!!
Sales staff was great. Felt confident with my purchase. Was a way better experience, vehicle quality, and price than other places that I looked in Des Moines.
My parents went out to look for a new vehicle and after 2.5hrs and 2 very rude dealerships they came to this dealer, they spoke to a very kind gentleman named Baltazar and quickly chose the car they wanted whom they also named Baltazar lol. Good costumer service really comes a long way .
Very welcoming and opening when i came in and heard the situation i came from and listened and helped me out from the start to finish and helped me find the car i love and was confident and comfortable to drive off the lot in, im so glad i came in
I bought a car back in February and worked with Abraham and Dennis. The process was smooth and easy. Abraham and Dennis communicated with me through the process. And even giving me more options of vehicles I was qualified for than I expected. Since I didn’t really know what I wanted.
Although sadly the day I brought my car home I had issues. It later came to be the transmission. And I’m sure everyone’s wondering “if you bought it and the transmission went out, why are you giving them five stars?”
Because when other dealerships could have ... Read More Google - Mar 28, 2026
Had a great car buying experience. They really put the work in to help me get the car I wanted. Everyone was so personable and helpful. I left a very happy lady! Thank you Dennis and the rest of the team
Jack went above and beyond to ensure my experience, from beginning to end, was a positive one. If you're looking for a new ride, check these guys out first. Thanks again Jack!
Paige was outstanding. I thought I’d just drive through the parking lot but instead I got out that was my first mistake. No, it wasn’t a mistake. I love the car. I love the service. I got all the way from Zack page anybody who is around that day, outstanding service and I appreciate that as an older gentleman and I love the car. Oh my God I love the car.